Privacy Policy for ShineDial

ShineDial respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard information, your rights regarding your data, and how we comply with applicable laws.

1. Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to oversee our data protection practices. For any inquiries, you can contact:

Name: Eleanor Richardson

Email: 29onlineassessment@gmail.com

2. Data Collection and Usage

ShineDial does not collect, store, or process personal data directly. However, the app integrates third-party platforms such as Firebase for analytics and attribution purposes. These platforms may collect non-personal information, including device data and app usage statistics, to improve app functionality and user experience.

3. Third-Party Platforms

We utilize the following third-party platforms:

Firebase (for app performance and analytics)

Attribution Platforms (to understand user acquisition and behavior trends)

Data Analysis Tools (to optimize app functionality and improve templates)

These platforms may process limited data, but we ensure compliance with applicable data protection regulations.

4. User Rights

4.1. Opt-Out of Data Sharing or Sale

ShineDial does not sell your personal data. If any data sharing with third parties occurs, it is strictly for operational purposes. You have the right to opt out of any data-sharing arrangements by contacting our DPO at dpo@ShineDial.com.

4.2. Data Retention

We retain non-personal data collected through third-party platforms for as long as necessary to fulfill the purpose it was collected for, comply with legal requirements, or resolve disputes.

4.3. Access to Personal Data

You have the right to request access to your personal data. Please contact our DPO for assistance.

4.4. Correction of Inaccuracies

If you believe that any data collected about you is inaccurate or incomplete, you may request corrections. Contact our DPO to submit a request.

4.5. Transparency in Data Sharing

We will inform you if your data is shared with any third parties and the purpose of such sharing.

4.6. Data Sale Information

ShineDial does not sell user data. Should this policy change in the future, you will be notified, and explicit consent will be sought.

4.7. Data Deletion Requests

You have the right to request the deletion of your data. Contact our DPO with a deletion request. We will process the request in compliance with applicable laws.

4.8. Right to File Complaints

If you believe your data rights have been violated, you can file a complaint with the relevant regulatory authority in your jurisdiction.

5. Legal Basis for Data Processing

ShineDial processes data based on the following legal grounds:

User Consent: Where required, we seek your consent before processing any data.

Legitimate Interests: Non-personal data processing for operational purposes, such as analytics, falls under legitimate interests.

Legal Obligations: Compliance with applicable laws regarding data retention or sharing.

6. Changes to This Policy

This Privacy Policy may be updated periodically. We will notify you of significant changes and seek your consent where applicable.

For further questions or clarifications, contact our DPO at 29onlineassessment@gmail.com.